I have a problem with my order, what do I do?
Email us at email@example.com and tell us what the problem was. We love feedback — how else can we learn how to make things right for our customers?
What’s your return policy?
All regular priced items in new, unused condition with original packaging can be returned within 30 days of delivery (excluding shipping charges). Sale items and gift cards cannot be refunded. Please email firstname.lastname@example.org with your order number and item numbers you wish to return. We will send you a Return Authorization Number (RAN). Sorry, we can't offer free shipping on returns. Once the returned item is received, please know that it may take up to 30 days to process your refund.
What’s your exchange policy?
Damaged or defective items can be exchanged for the same item. Please contact us at email@example.com for help with your exchange.
How long until my order will ship?
We try to ship orders as quickly as possible. Please bear with us though — we’re just two moms trying to do it all. We will send you a notice with tracking information as soon as your package ships. We aim to ship all in-stock items within 5 business days, but if it’s a holiday, please give us a bit more time. Thanks for your understanding!
How do I track my order?
We’ll send you a tracking number when your order ships. All packages ship via USPS first class mail unless another method is selected.
Do you ship internationally?
Yes! We love our fans all over the world, and we’re excited you found us. International shipping fees vary and are based on location. You’ll see the cost to your location during checkout.
Please note: Little Dumplings is not responsible for any duties due upon receipt. All international sales are final.
What if I don’t know what size to order?
Please consult our sizing chart on the product page for precise measurements. If purchasing as a gift, we also offer gift cards.
Do you have gift cards?
Gift cards will be available soon.
How do your bibs fit such a wide range of heights and weights?
Little Dumplings' Better Bibs are designed to fit comfortably over your little one's clothes. With that in mind, we have designed them to fit generously as well as to be soft and flexible so that no matter what your little dumpling’s shape and size is, we have a Better Bib to fit.
Do you collaborate with other brands or influencers?
Absolutely! Please reach out and let’s talk. firstname.lastname@example.org
How do I care for my bamboo plate and spoon?
To keep your bamboo plate and spoon in excellent condition, never soak either. Hand wash only using soap and water, and use a clean towel to dry. Never put them in the dishwasher. The periodic application of coconut oil or mineral oil (avoid nut oils and olive oil) can extend the life of these products.
Can I put my bamboo plate in the microwave?
No. Bamboo should not be placed in the microwave, oven, freezer or dishwasher. Use another method to heat food, then transfer it to the bamboo plate for serving your little one.
Why choose bamboo?
Bamboo is eco-friendly, biodegradable and highly sustainable. It has natural anti-microbial properties to keep your little one safer and is easy to clean (just soap & water). Plus, it’s functional and stylish.